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CYBER MONDAY SALE - Up to 55% OFF Today Only
CYBER MONDAY SALE - Up to 55% OFF Today Only

FAQs

Here's some questions we get asked often. If you don't see what you're looking for, please contact us.

Do you offer FREE SHIPPING? 

YES, when you meet our shipping threshold listed at the bottom of our site!

What is your return policy?

Generally, you have 14 days to return a product. Have a look at the specifics by reviewing our Refund Policy Page. If you're not happy with your purchase, we'll always do our absolute best to take care of you. 

Where are you located? 

We're located in Vancouver, Canada, where we began in 2015. Our products are designed locally and we have manufacturing partners in Canada, USA and Asia. 

Do you offer local pick-up?   

Yes, we offer free local pick-up in Vancouver. Send us an email if you'd like to order something for pick-up and we'll be happy to help!

How long does shipping take? 

We do our best to ship orders out within (1) business day. Your total cost of shipping and average shipping times are shown for the shipping type you choose at checkout.